Microsoft 365 & Entra ID

Microsoft
IT Support

Six blocks. Twenty-nine labs. Every lab opens with a real helpdesk ticket — the situation comes first, the feature is what solves it. Built for the first 30 days through to your first security incident.

Block 1 Free 6 Blocks 29 Labs Entra ID Exchange Online Intune Teams Security
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Block 1 · Free
Your First 30 Days
Entra ID — new starters, sign-in issues, MFA, SSPR, leavers, guest access
Free
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Block 2
Access & Resources
Groups, dynamic membership, licensing, SharePoint & Teams access
Soon
📧
Block 3
Exchange Online
Shared mailboxes, message trace, quarantine, leaver mailboxes, phishing
Soon
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Block 4
Devices (Intune)
Enrolment, compliance, app deployment, wipe vs retire
Soon
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Block 5
Teams & Collaboration
Team lifecycle, external access, governance basics
Soon
🛡️
Block 6
Security & Escalation
Defender alerts, risky sign-ins, Conditional Access, PIM, incident response
Soon
Block 1 — Free
Blocks 2–6 — Coming Soon
Lab 1
Wrong Group, Wrong Access
Lab 2
The Rule That Broke Everything
Lab 3
No Licence, No Access
Lab 4
Oversharing
Lab 5
Missing from Teams
Lab 1
The Shared Inbox
Lab 2
Missing Emails
Lab 3
Stuck in Quarantine
Lab 4
The Leaver's Mailbox
Lab 5
Phishing in the Wild
Lab 1
Won't Enrol
Lab 2
Flagged as Non-Compliant
Lab 3
New App, Everyone Needs It
Lab 4
Lost Device
Lab 1
Team Gone Rogue
Lab 2
Can't Join the Meeting
Lab 3
The Noisy Tenant
Lab 1
The Alert That Came In
Lab 2
Impossible Travel
Lab 3
Blocked and Don't Know Why
Lab 4
Need More Access Than I Have
Lab 5
The Compromised Account
Lab 6
Day in the Life