BLOCKSHELL® IT TRAINING PRODUCTS

TERMS OF SERVICE

Version 1.0 | Last Updated: January 2026

IMPORTANT - READ CAREFULLY

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and BLOCKSHELL® ("we," "us," or "our") regarding all BLOCKSHELL® IT training products, including but not limited to interactive lab simulations, script generation tools, training applications, and educational software (collectively, the "Software").

By purchasing, downloading, or using any BLOCKSHELL® Software, you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree, you must not purchase, download, or use the Software.

1. GRANT OF LICENSE & PERMITTED USE

1.1 Limited License

Subject to these Terms, BLOCKSHELL® grants you a personal, worldwide, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software solely for personal, non-commercial, educational purposes.

1.2 Permitted Use Defined

"Permitted Use" is strictly limited to:

The Software provides educational tools and simulation environments for training purposes only. The Software does not connect to live production systems, execute commands on operational infrastructure, or perform automated actions on real environments unless explicitly stated otherwise. Any generated outputs (scripts, configurations, procedures) are for educational review and study only.

1.3 Acknowledgment of Purpose

You acknowledge the Software is an educational training tool only. It is not a production deployment platform, automation solution, live system management tool, or certified operational system. Any knowledge, scripts, procedures, or workflows learned or generated must be manually reviewed, understood, adapted, and tested by you in appropriate non-production environments before any real-world application.

2. PROHIBITED USES

You expressly agree NOT to:

3. DISCLAIMER OF WARRANTIES

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

BLOCKSHELL® EXPLICITLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, including, but not limited to, the implied warranties of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, and any warranties that may arise from course of dealing or usage of trade.

BLOCKSHELL® makes no warranty that:

NO ADVICE, INFORMATION, OR STATEMENT PROVIDED BY BLOCKSHELL® (whether oral or written) shall create any warranty not expressly stated in these Terms.

4. LIMITATION OF LIABILITY & LIABILITY CAP

4.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BLOCKSHELL®, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR:

4.2 Liability Cap

IF, NOTWITHSTANDING THE FOREGOING LIMITATIONS, BLOCKSHELL® IS FOUND LIABLE FOR ANY REASON, ITS TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS, DAMAGES, LOSSES, AND CAUSES OF ACTION UNDER THESE TERMS (WHETHER IN CONTRACT, TORT, INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE) SHALL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO BLOCKSHELL® FOR THE SPECIFIC SOFTWARE PRODUCT THAT IS THE SUBJECT OF THE CLAIM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

5. USER RESPONSIBILITIES & INDEMNIFICATION

5.1 Your Responsibility

You are SOLELY and EXCLUSIVELY responsible for:

5.2 Indemnification

You agree to DEFEND, INDEMNIFY, AND HOLD HARMLESS BLOCKSHELL® and its directors, officers, employees, agents, contractors, licensors, affiliates, successors, and assigns from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and legal costs) arising from or related to:

6. INTELLECTUAL PROPERTY & TRADEMARKS

6.1 Ownership

The Software, including all copies, modifications, enhancements, derivative works, and all intellectual property rights therein (including but not limited to copyrights, patents, trade secrets, trademarks, and proprietary algorithms) are and shall remain the exclusive property of BLOCKSHELL®. These Terms do not transfer any ownership rights to you.

6.2 BLOCKSHELL® Trademark

BLOCKSHELL® is a registered trademark in the United Kingdom. You are granted no right, license, title, or interest in the BLOCKSHELL® trademark, name, logo, or any other BLOCKSHELL® branding elements. Any unauthorized use of BLOCKSHELL® trademarks is strictly prohibited.

6.3 No Affiliation

BLOCKSHELL® Software products are independent educational tools. Unless explicitly stated otherwise, they are not affiliated with, endorsed by, sponsored by, certified by, or supported by Microsoft Corporation, Amazon Web Services, Google LLC, Red Hat Inc., or any other third-party technology vendors, certification bodies, or service providers.

6.4 Third-Party Trademarks

Microsoft®, Windows®, PowerShell, Active Directory®, Azure®, Entra®, Exchange®, Office 365, and other Microsoft product names are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries. AWS®, Amazon Web Services, and related marks are trademarks of Amazon.com, Inc. or its affiliates. Google Cloud®, Workspace®, and related marks are trademarks of Google LLC. Red Hat®, RHEL®, and related marks are trademarks of Red Hat, Inc. All other trademarks, service marks, trade names, and logos referenced in BLOCKSHELL® products are the property of their respective owners and are used solely for educational, descriptive, and identification purposes.

6.5 Generated Content

While you retain ownership of the specific content you create using the Software (such as custom scripts or configurations you author), BLOCKSHELL® retains all rights to the Software itself, its underlying technology, methodologies, algorithms, user interface, and any templates, frameworks, or structural elements provided by the Software.

7. DATA PRIVACY & INFORMATION COLLECTION

7.1 No Data Collection

BLOCKSHELL® educational software products are designed to operate locally on your device and do not collect, transmit, or store personal information, usage data, or generated content on BLOCKSHELL® servers unless explicitly stated in product-specific privacy documentation.

7.2 User Responsibility

You are solely responsible for ensuring that your use of the Software complies with applicable data protection laws and regulations (including GDPR, CCPA, and other privacy legislation) and your organization's data handling policies.

8. UPDATES & MODIFICATIONS

8.1 Software Updates

BLOCKSHELL® may, at its sole discretion, provide updates, patches, enhancements, or new versions of the Software. Such updates may be provided automatically or may require manual installation. BLOCKSHELL® has no obligation to provide updates and may discontinue support for older versions at any time.

8.2 Terms Updates

BLOCKSHELL® reserves the right to modify, amend, or update these Terms at any time. Updated Terms will be effective upon posting or notification. Your continued use of the Software after such modifications constitutes your acceptance of the revised Terms. If you do not agree to modified Terms, you must discontinue use of the Software.

9. TERMINATION

9.1 Termination by User

You may terminate this license at any time by permanently deleting all copies of the Software in your possession or control.

9.2 Termination by BLOCKSHELL®

BLOCKSHELL® may terminate this license immediately if you breach any provision of these Terms. Upon termination, you must immediately cease all use of the Software and permanently delete all copies.

9.3 Effect of Termination

Upon termination of this license for any reason, all rights granted to you under these Terms immediately cease. Sections 3, 4, 5, 6, 7, 10, 11, and 12 shall survive termination.

10. GENERAL PROVISIONS

10.1 Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

10.2 Dispute Resolution & Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Software shall be resolved by final and binding arbitration in London, England, under the rules of a recognized arbitration body (such as the London Court of International Arbitration). The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction. YOU EXPRESSLY WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

10.3 Entire Agreement

These Terms constitute the entire agreement between you and BLOCKSHELL® concerning the Software and supersede all prior or contemporaneous communications, agreements, understandings, and arrangements, whether oral or written.

10.4 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

10.5 Waiver

No waiver of any provision of these Terms shall be deemed or shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by BLOCKSHELL®.

10.6 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without prior written consent from BLOCKSHELL®. BLOCKSHELL® may assign these Terms in its sole discretion without restriction.

10.7 Export Compliance

You agree to comply with all applicable export laws, restrictions, and regulations and shall not export or re-export the Software in violation of such laws.

10.8 Contact Information

For questions, concerns, or notices regarding these Terms or the Software, contact:

BLOCKSHELL®
Email: support@blockshell.app
Website: www.blockshell.app

11. DIGITAL CONTENT, DOWNLOADS & REFUND POLICY

11.1 Digital Content Classification

BLOCKSHELL® Software products constitute digital content within the meaning of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. All BLOCKSHELL® products are delivered electronically and are not supplied on any physical medium.

11.2 Immediate Access & Download

Upon purchase, you are granted immediate access to download the Software. Downloading, installing, extracting, or otherwise accessing the Software constitutes commencement of digital content delivery.

11.3 Waiver of Statutory Right to Cancel

By purchasing and downloading the Software, you expressly acknowledge and agree that:

11.4 No Refunds After Download

Due to the nature of digital content, all sales are final once the Software has been downloaded or accessed. BLOCKSHELL® is unable to verify deletion, continued possession, or continued use of downloaded digital content. Accordingly, no refunds, exchanges, or cancellations will be provided after download, except as expressly required by applicable law.

11.5 Defective or Non-Functional Digital Content

Nothing in these Terms affects your statutory rights under UK consumer law in relation to defective digital content. If the Software is proven to be defective, inaccessible, or materially non-functional at the point of delivery, BLOCKSHELL® may, at its sole discretion and in accordance with applicable law:

No refunds shall be issued for dissatisfaction, change of mind, lack of technical knowledge, incompatibility with user systems not expressly stated as supported, or failure to achieve personal learning or career outcomes.

11.6 Chargebacks & Payment Disputes

Unauthorised chargebacks or payment disputes raised after download may be treated as a breach of these Terms. BLOCKSHELL® reserves the right to contest chargebacks and to suspend or terminate access to Software and future services where abuse is detected.

12. ACKNOWLEDGMENT & ACCEPTANCE

BY PURCHASING, DOWNLOADING, INSTALLING, OR USING ANY BLOCKSHELL® SOFTWARE, YOU CONFIRM AND ACKNOWLEDGE THAT YOU:

  1. HAVE READ THESE TERMS IN THEIR ENTIRETY
  2. UNDERSTAND ALL PROVISIONS, INCLUDING THE LIMITATIONS OF LIABILITY AND WARRANTY DISCLAIMERS
  3. AGREE TO BE LEGALLY BOUND BY ALL TERMS AND CONDITIONS HEREIN
  4. SPECIFICALLY ACKNOWLEDGE AND ACCEPT:
    • The "AS IS" and "AS AVAILABLE" nature of the Software
    • The exclusion and limitation of BLOCKSHELL® liability as set forth in Section 4
    • Your sole responsibility for validating and testing all outputs before operational use
    • The educational purpose of the Software and limitations on production use
    • The mandatory arbitration clause and waiver of jury trial rights
    • All disclaimers of warranties as set forth in Section 3
    • That by downloading the Software, you have received the product and your right to cancel under the Consumer Contracts Regulations 2013 or similar distance selling regulations is expressly waived.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SOFTWARE.

ANY REFUND REQUEST IS GOVERNED SOLELY BY THE BLOCKSHELL® REFUND POLICY AVAILABLE AT www.blockshell.app/refund-policy.html