Outlook - Comprehensive Admin Training Lab

📧

Outlook

Folders

📥 Inbox

📤 Sent Items

📝 Drafts

🗑️ Deleted Items

Accounts

👤 Jordan Smith

Inbox

IT Department

9:30 AM

System Maintenance Tonight

Scheduled maintenance window from 10 PM...

Sarah Connor

Yesterday

Q4 Budget Review

Please find attached the budget report...

Marketing Team

2 days ago

Campaign Results

Our latest campaign exceeded targets by...

Select an email to read

From: —
To: —
Date: —

Click the 📋 Instructions button in the header to start the lab.

Account Management

Configure mailboxes, settings, and administrative options

👤 Accounts

🔌 Add-ins

⚙️ Options

Add Shared Mailbox

Connect to a shared mailbox to access team inboxes and send emails on behalf of groups.

Mailbox Email Address

Enter: support@blockshell.app

Available Add-ins

Install add-ins to extend Outlook functionality with integrations and tools.

📹

Zoom for Outlook

Add Zoom meetings to calendar events

🌐

Microsoft Translator

Translate emails in multiple languages

General Options

Configure general Outlook settings and preferences.

🎯 Complete All 14 Tasks

Follow the numbered steps below in order. Each button name and location is specified exactly. These instructions stay open while you work — keep them visible for reference!

📝 Step-by-Step Instructions

⚠️ IMPORTANT: Where to Find Buttons

Top header (always visible): File, Home, Instructions, Progress
Command bar (below header): New Email, Signatures, Rules, Out of Office, Delegates, Calendar, Templates
Close backstage: Click the "Home" tab in the header OR press ESC

🚀 PART 1: Add Shared Mailbox (Steps 1-2)

1️⃣ Click "File" tab in the top header

→ This opens the blue backstage area
→ You'll see "Add Shared Mailbox" section

2️⃣ Enter email: support@blockshell.app

→ Click "➕ Add Mailbox" button
→ Wait for success message
→ Click "Home" tab to close backstage

✍️ PART 2: Admin Configuration (Steps 3-7)

3️⃣ Click "✍️ Signatures" in command bar

→ Give it a name (e.g., "My Signature")
→ Type your signature in the text box
→ Click "Save Signature"

4️⃣ Click "🏝️ Out of Office" in command bar

→ Check "Send automatic replies"
→ Fill both internal AND external message boxes
→ Click "Save Settings"

5️⃣ Click "👥 Delegates" in command bar

→ Click "➕ Add Delegate"
→ Choose any person from dropdown
→ Select at least one permission (Calendar or Inbox)
→ Click "Add Delegate"

6️⃣ Click "📁 Rules" in command bar

→ Click "➕ Create New Rule"
→ Enter rule name, sender email, and choose a folder
→ Click "Create Rule"

7️⃣ Click "📅 Calendar" in command bar

→ Enter any email address
→ Choose permission level (any option)
→ Click "Share Calendar"

🔌 PART 3: Install Add-ins (Steps 8-9)

8️⃣ Click "File" → Click "Add-ins" in left sidebar

→ Click "Zoom for Outlook" card
→ Wait for "installed" message

9️⃣ Click "Microsoft Translator" card

→ Wait for "installed" message
→ Click "Home" tab to close backstage

📧 PART 4: Send Email (Steps 10-14)

🔟 Click "📝 Templates" in command bar

→ Enter template name
→ Subject and body are already filled (you can change them)
→ Click "Save Template"

1️⃣1️⃣ Click "✉️ New Email" in command bar (or press Ctrl+N)

→ Compose window opens

1️⃣2️⃣ Click the "From" dropdown → Select "Customer Support"

→ Must select the shared mailbox, not your personal account

1️⃣3️⃣ Fill in "To:" with any valid email (e.g., test@example.com)

→ Fill in "Subject:" with any text
→ Optional: Click "Use Template" button to fill body automatically

1️⃣4️⃣ Click "Send" button

→ ✅ Lab complete! You'll see completion message

💡 PRO TIP: Track Your Progress

Click the "📊 Progress" button in the header anytime to see which tasks you've completed!

Add-in

Add Shared Mailbox

Available Add-ins

General Options

📝 Step-by-Step Instructions

Current Delegates

Current Rules